Refund & Return Policy – The Royal Beds

At The Royal Beds, customer satisfaction is our priority. Please read our refund and return policy carefully before making a purchase.

Customers may request a return within 14 days of receiving the product.

Products must be unused, undamaged, and in original packaging.

Proof of purchase (order number/receipt) is required.

Return shipping costs are the responsibility of the customer.

Courier charges are non-refundable.

We recommend using a tracked delivery service for returns.

Once we receive and inspect the returned product, we will notify you of approval or rejection.

Approved refunds will be processed within 7–10 working days.

Refunds will be issued to the original payment method.

The following items are not eligible for refund:

Made-to-order or customized products

Used or damaged items (unless faulty)

Items returned after 14 days

If you receive a damaged or defective product:

Provide clear photos and order details

We will arrange a replacement or refund after verification

To start a return or refund request, please contact us at:

📧 royalsupport@gmail.com
📞 +44 07724841821

Include your Order ID, reason for return, and photos (if applicable).

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